- Watch actual users interact with your website.
- Find out what works and what doesn't for your users
- Save on redesign time and investment post release
- Examine task completion rates.
- See how users rate the site for specific parameters
- Test iteratively to track performance over time
- Evaluate the user experience
- Identify a design that suits your brand
- Check if the redesign has solved existing problems
- Compare and decide which design delivers better
- Our experts observe real users interact with your website
- We don't just find problems, we provide solutions
- We test rigorously across locations to check for variations based on culture
- Get an expert diagnosis of usability issues
- Get both quick fixes and long-term UX roadmaps
- Benchmark your site against the competition
- Evaluate your site against benchmarks and best practices
- Conduct walkthroughs and analyses of key user tasks
- Use scorecards to provide comparable metrics
- Understand your customers' evolving goals & expectations
- Generate ideas for innovative features and useful content
- Stay ahead of the competition
- In-depth interviews with relevant user groups
- Understand their conceptual task-flow models
- Discover needs, motivations, emotional associations
- Create designs that increase value – for you and your users
- Make navigation intuitive and information easy-to-find
- Achieve business goals and user satisfaction
- Assimilate your business goals and vision
- Bring in the user perspective
- Frame an information architecture incorporating best practices and stated goals
- Create wireframes of key page and interaction elements
- Learn to apply best practices while planning, strategizing and reviewing ongoing web design work
- Equip your team to take effective design decisions
- Train your team to think from the user perspective
- Train you in the fundamentals of user-centered design
- Introduce you to key UX principles, including home page design, navigation, interaction, content and visual design and presentation elements
"The usability test was well designed, covering almost all parameters of the site like navigational flow, copy, design & also comparison with the existing site."
-Khyati P. Shah,
Internet Campaign Manager, HDFC Bank
"I have to say that from the initial contact through to final delivery Reshmy (and team) understood our needs and collaborated with professionalism, integrity and above all excellent UX skills to help deliver a very challenging global project. A joy to work with"
-Sr. Usability Consultant,
Leading Usability Firm, UK
"Our team is very happy with the professionalism, hard work and attention to detail that the UX Labs team brought to the project."
Leading Usability Firm, UK
We've conducted research with users from -
India, UK, USA, New Zealand, Portugal, UAE, Lebanon, Syria, Egypt, Saudi Arabia, Qatar, and Sri Lanka.
From insight to interaction, our multidisciplinary team works through the entire design lifecycle to understand your needs and transform them into superior user experiences. Because at UX Labs, creating the perfect user experience isn't just about following rules and making interfaces simple; it's about creating the right experience at the right time.